Frequently Asked Questions
Everything you need to know about your running gear and orders.
How long will it take for my order to arrive?
Standard delivery typically takes 2-4 working days. We also offer an express shipping option at checkout for those who need their running gear sooner.
What is your return policy for running shoes?
We offer a 30-day return policy for all items. Products must be in their original, unworn condition with all packaging intact to qualify for a full refund.
How do I know if I am choosing the right size?
We provide detailed size guides on every product page. If you are between sizes, we generally recommend sizing up for running shoes to allow for natural foot swelling.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times are calculated automatically at the checkout based on your location.
Can I track my order once it has been dispatched?
Absolutely. As soon as your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.